FAQ

Is my payment information secure?

Yes. You can verify by checking that the lock icon and “https” are visible in the address bar on the checkout page. All payments are processed through PayPal’s secure checkout and no credit card or financial information is processed or stored on our servers.

Do you sell my contact info?

Nope. The only thing we use your information for is getting your product to you. We will never sell your information to a third party.

How do I know if my zipper can be repaired with this product type?

The only real constraint is the slider on the zipper must still slide up and down in the zipper.  The repair components we sell replace the pull portion of the zipper.

How much does shipping cost?

Shipping is free to all US customers to US addresses.  International shipping can be arranged.  Please contact us for shipping rates outside the USA.

What if I have a question?

Please contact us here. We’ll get back to you as soon as possible.